Free Pickup for local residents with Code "LOCAL" at checkout Free Pickup for local residents with Code "LOCAL" at checkout

FAQs & Shipping

Are Pieces Microwave/Dishwasher safe? Yes they are, we make sure our glazes are lead free, and food safe, as well as dishwasher/microwave safe.

Do you do custom orders? No, we are not taking custom orders at the moment

Do you do wholesale orders? Yes! We enjoy being part of a brick and mortar shop and if we are a fit to your shop please do send us an email with specifics. 

Where do you ship? We are happy to ship anywhere in the world.

What is your return policy? Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.To be eligible for a replacement, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.

What if my piece arrives damaged or broken? We do our best to package your item with newspaper and reused packaging. We are conscious about the environment and want to do out part as best we can with packaging. We understand that sometimes mishandling packages can arise. If you receive a package that is broken or damages please send us pictures of the damaged goods to within the same business day it was received and we will replace it.

Can we feature you on our blog/website/social media account? Of course! The only requirements are that “Echeri Ceramics” is credited and a direct link to our site is included.

  • Restock dates are always announced via Instagram/newsletter

*  Please don’t hesitate to inquire regarding specific dimensions or additional photos if needed. Happy Shopping!